Premium broadband!

The fall EPSI customer satisfaction survey shows that Telefiber scores well above the average for the broadband industry.
We’re proud of that!

Our strong results mean that we are also helping to elevate the Altibox partnership on a national level, where Altibox ranks among the top three in customer satisfaction among both residential and business customers.

“ The fact that customers in the region are so satisfied is an important affirmation of the hard work put in by the entire Telefiber team, from owners to employees.”
“And it’s especially nice that our results are making a positive contribution to the Altibox family,” says Svein Foldøy, CEO of Telefiber.

Among other things, EPSI measures product quality, relationship quality, value for money, and loyalty.
Telefiber shows strong results in several areas—but the survey also provides us with valuable insights into where we can improve.

– We’re not perfect. Our customers have given us great suggestions for improvement, and we take them very seriously.
We’ll stay in close contact, help those who need it, and work purposefully to deliver even better experiences going forward. “, says Svein.

With local ownership and expertise, short decision-making chains, and a strong team behind us, Telefiber will continue to provide secure, stable, and future-proof fiber to the entire region.
We will use 2026 to attract even more customers and ensure even greater customer satisfaction in our region, as well as to contribute to local economic activity and competitiveness.

Kvitsund Gymnas has represented both our school and our region at the National Volleyball Championships for high schools in Oslo, and the effort they put in leading up to the event makes their participation an achievement in and of itself.

Behind their spot in the National Championships lie hundreds of hours of training, completed without a professional coach and without a large support staff, but with impressive determination, strong team spirit, and a shared goal of getting better—together.

For us at Telefiber, sponsorship is about much more than just visibility; it’s about supporting young people who dare to take risks, who put in the hard work required, and who represent our local community with pride and dedication.

That’s why it was only natural for us to help make it possible for the team to travel to Oslo and compete against the best schools in the country, and we are both proud and grateful to be a part of this journey.

We congratulate the team on a strong performance and look forward to following your progress.

Altibox is provided by local companies throughout the country. Each company is independent, yet at the same time part of the strong Altibox partnership.

Telefiber is a partner alongside Notodden Energi, Tinn Energi, and Fiber og Midt-Telemark Breiband—and together we were recently named Altibox Partner of the Year 2025.

The award is based on a comprehensive assessment of customer satisfaction, growth, and development throughout the year.

We are simply proud of this.

– We look forward to getting even better in 2026. There’s always room for improvement!

This past weekend, it was time once again for the Tokke Lan Party—a popular event for young people in Tokke, held from Friday afternoon through Saturday. The LAN party brought together young people from 7th grade. to 10. a space for gaming, socializing, and community.

Telefiber is proud to be a sponsor of the Tokke LAN Party. For us, sponsorship is about helping to create positive and safe spaces where young people can be themselves, meet others, and share their interests—even outside of sports and organized recreational activities. The LAN Party provides young people in the local community with an inclusive space where community and personal growth take center stage.

The participants brought their own food and drinks, and their enthusiasm and the atmosphere throughout the weekend clearly showed how important these kinds of activities are for young people in the area.

By supporting the Tokke Lan Party, Telefiber aims to give back to the local community—and help facilitate activities that foster a sense of belonging, safety, and positive experiences for young people in Tokke.

The next Tokke Lan Party is scheduled for March. Follow Dalen Youth Club on Facebook for updates and more information.

Click on the link and check if you can get fiber with Altibox at an extremely good price!

Summer campaign!

The campaign runs from July 1 to August 31, 2025

Customers of the Altibox partnership are the most satisfied of all internet users in Norway. This has once again been confirmed by the Norwegian Customer Barometer.

We are grateful for the trust they place in us, and the results from KSIndeks motivate us to work to make our customers even more satisfied. We continue to be local with customer service and installers. Telefiber is very proud to be the local part of this victory!

Many thanks to all our customers!

Read the article on altibox.com

If you have a home center similar to the one in the picture and in the video, please contact us to arrange pick-up of a new home center.

From 01.12.2024, Altibox decided that the home center will no longer be able to receive updates or technical support.

Notice of price adjustment from 01.05.2025
From 01.05.2025, Telefiber will adjust the prices of its broadband products to private individuals.

Why is the price changing?
The general price level in society is rising and we are experiencing increased costs from our suppliers related to the construction and operation of the solutions, at the same time as we are investing in improving and further developing the services we deliver. We last adjusted prices in March 2023.

Discontinuation of the product Fiber 20/20
We will also discontinue the product Fiber 20/20 as of 01.05.2025. Customers who have this today will be transferred to the Fiber 50/50 product continuously after this date and will be invoiced for this. One goal of this shift is to offer speeds in line with the minimum standards set by the authorities for broadband in state-subsidized development areas.

For those of our customers who can switch to a solution from Altibox, we would recommend this. Check if you can get Altibox by sending us an email, or by calling us.

Altibox has chosen to set End of Life on the Zyxel P2812 and P2812ac home exchanges to 30.04.2025.
End of Life means that Altibox will no longer support the equipment after the End of Life date.

Therefore, I am now actively replacing these home exchanges, and they will therefore be contacted by Telefiber or installers for the implementation of the exchange.

Do not hesitate to contact us if you have any questions 🙂

The past year has been incredibly hectic for us. We have experienced a great deal of demand as many people wanted fiber for their home office, home school, cabin office, gaming, entertainment and TV.

The past year has made extra demands on all of us – with home offices, home school and little free time outside the four walls of the house. It therefore means a lot that the Altibox partnership for the 12th year in a row has the most satisfied customers in the industry, both for the private and corporate markets, according to Epsi Rating Norway’s annual customer satisfaction analysis. Read more about Epsi here.